Our Focus

AUGIE Group provides a forum for agents, insurance carriers, and solution providers to discuss industry challenges and opportunities and identify actions to help organizations develop practical solutions, improve workflows, and address the issues that impact the way the industry does business.

AUGIE focuses on key initiatives to enhance the agent-customer experience throughout the lifecycle of the insurance process. Each year, we identify top focus areas.  For 2026, they are:

• Advocating for the implementation of industry standards
  • A true Agri-Pkg Download
  • Single SignOn – ID Federation
• Standards and Implementation Guides
  • Cyber Insurance
  • Real Time
• Opportunities to Get involved
  • Artificial Intelligence (AI)

Agribusiness download has been a priority for AUGIE for several years, and is an ongoing challenge for agencies. We’re also working on claims and commercial download, once and done workflows, and producer contracts and codes.

Accomplishments include:

• Advancing agribusiness download. After AUGIE identified agribusiness download as a top industry priority, the group worked with carriers and agency management system (AMS) providers to expand support for the capability. Today, multiple carriers offer agribusiness download, including Nationwide through HawkSoft, with additional carriers actively working toward implementation. Industry adoption continues to grow, with more than 21,000 agribusiness download transactions processed in 2025—a 24% increase over the previous year.
• Improving contracts and codes management. AUGIE brought together stakeholders to address one of the industry’s longstanding operational challenges: the complexity of managing contracts and codes as employees join and leave agencies. Those discussions resulted in the Contracts & Codes Guidelines, a set of best practices designed to simplify onboarding and offboarding while reducing administrative burden for agencies and carriers.
• Revitalizing Real Time workflows. AUGIE has renewed industry focus on Real Time, helping advance the vision of “once and done” workflows that allow agents to begin a transaction, complete it in minutes, and have information automatically downloaded into their agency management systems. The initiative continues to promote faster, more efficient workflows across the independent agency channel.

CALL TO ACTION

Please join the discussion by completing the form on this page.